Privacy Policy

1. Introduction

ABISERVICES LTD operates the Cuddle mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Complete your user profile
• Use certain features of the application
• Contact us for support

This information may include:

• Name and contact information (email address, phone number)
• Profile information (photos, preferences, interests)
• Demographic information (age, gender, location)
• Account credentials (username, password)

Usage Data

We automatically collect certain information when you access and use the application:

• App usage patterns and interactions
• Device information (model, operating system, unique device identifiers)
• Log data (IP address, browser type, access times)
• Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our application and services
• Improve, personalize, and expand our application features
• Create and manage your user account
• Facilitate social connections and interactions within the app
• Send you notifications, updates, and administrative messages
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize your experience and deliver targeted content

4. Information Sharing and Disclosure

We may share your information in the following situations:

With Other Users

Certain profile information you provide will be visible to other users of the application as part of the app's social features. You control what information is shared through your privacy settings.

With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

For Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. Third-Party Services

Our application may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and store certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our application.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@cuddle.health

Company: ABISERVICES LTD